
Summary:
Human-Centered Design (HCD) has become a dominant approach in design thinking, focusing on optimizing user experiences based on their individual needs, behaviors, and desires. While effective, HCD often struggles to address the complexities of human relationships and the commitments that connect individuals and groups.
Relational Cognitive Design (RCD) offers an alternative by emphasizing the importance of commitments and relationships within systems rather than isolated interactions. Unlike traditional design methods, RCD involves creating conditions for relational processes and reflections to emerge and evolve, rather than imposing fixed, pre-planned structures. While the outcomes of RCD cannot be fully “planned,” they can be systematically initiated and facilitated.
This article contrasts HCD and RCD, highlighting how RCD addresses the limitations of HCD in navigating relational complexities.
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